Cancellation due to customer’s convenience will be charged from 7 days prior to the tour day.
Cancellation fee
Cancellation without notice 100% of the fee
100% of the fee on the day
50% of the fee the day before
2-3 days before 40% of the fee
4-7 days before 30% of the fee
*A rescheduling will also be considered a cancellation.※日程のご変更につきましてもキャンセル扱いとなります。 *If the payment method is card payment, even if it is placed after 8 days before cancellation, a settlement fee (5%) will occur.
About Exceptions
In case of rain, the tour can be held basically, but in the case of cancellation by our judgment due to the impact of disaster etc., a cancellation fee will be charged.I will not do it. You can refund or transfer the date.
About physical condition management
To prevent the spread of coronavirus infection, please take your own temperature in the morning of the day.As a result of the temperature measurement, please understand that it may be canceled if it exceeds 37 °C.
In addition, please wear a mask on the day unless instructed by the staff.